Legal Notice, Copyright & Terms of Use

The copyright, disclaimer, privacy and advertising terms for www.cornwall-online.co.uk.

About This Notice

This page sets out the copyright, disclaimer and terms that apply when you use www.cornwall-online.co.uk – your guide to holidays, things to do, accommodation and local information across Cornwall. It protects both your rights as a visitor and the rights of the website owner.

By accessing or using this site you agree to these terms. If you do not agree with them, please stop using www.cornwall-online.co.uk.

Definitions. In these terms, “the Company”, “we” and “us” mean ITS WEB DESIGN – COL DIRECT (Cornwall Online, Westcountry Online). “Advertiser” means anyone, or any agent acting for them, who books advertising space or content on any website controlled or managed by the Company. “Third Party” means a general user or reader of the websites hosted by or on behalf of the Company.

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Images & Content Supplied to Us

Photographs, images, text and other material sent to us by Advertisers, clients and other contributors are supplied on the basis that Cornwall Online may use them anywhere within www.cornwall-online.co.uk and the websites managed by the Company.

As well as appearing on the Advertiser’s own page, images may be used on our general information pages – for example town, beach, walking, attraction and accommodation guides – and to promote the site. This use may continue after an advert has ended, including on pages kept for reference about former Advertisers.

Images submitted to us must either be the owner’s own property, or the owner must hold a free licence to use them on their own website and on adverts created for them, including on this basis. It is the owner’s responsibility to make sure that supplying and using the images does not infringe the copyright or any other rights of a third party. If you have any questions about how an image you supplied is being used, please contact us.

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Disclaimer & Limitation of Liability

The information on this site is for general information only and may change without notice. While we make every reasonable effort to check its accuracy, we do not guarantee that it is correct, complete, up to date or suitable for any particular purpose, and we accept no liability for errors or omissions.

The Company and any associated companies will not be liable for any direct, indirect or consequential loss arising from the use of the information and material on this website, or from your access to customers’ websites or other material on the internet reached through links from this site.

You are responsible for making sure that your use of this website complies with all applicable laws and regulations. Use of this site is entirely at your own risk.

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Holiday Bookings, Payments & Claims

Any contract for the rental of a property listed on our site is directly between the Advertiser and the holidaymaker – we are not a party to that contract. Any claim connected with a dispute you have with another user of the site, or with an Advertiser, must therefore be brought directly against that user or Advertiser, and not against us.

We may provide an online payment platform so you can pay Advertisers by PayPal, credit card, debit card or other methods, and we may change or withdraw it at any time. Although we may provide the technical platform, we are not responsible for the payment services themselves and we are still not a party to your contract with the Advertiser. In particular:

  • we are not responsible for any decision by PayPal or another provider to decline your payment;
  • we are not liable for any losses you suffer as a result of making an online payment to an Advertiser;
  • for help with an online payment, please contact PayPal, your bank or your card provider as appropriate.

You agree to indemnify us against any claims, actions, proceedings, damages, losses, liabilities and expenses (including legal fees) that we suffer as a result of your use of our online payment platform to pay Advertisers – in particular claims from Advertisers, PayPal or other payment providers arising from your actions or omissions.

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Personal Information & Privacy (GDPR)

We will not collect any personal information about you unless you choose to give it to us – so please don’t share it if you do not want it collected. We may use information you give us to improve our customer service and to respond to your enquiries. Please tell us if you would rather not receive information about other products or services.

We never sell, share or pass your personal information to other companies.

The only time your details leave us is when you use a property’s enquiry form: your enquiry is then sent to that Advertiser so they can reply to you. The Advertiser will not disclose those details to anyone else. Data collected by this site is used only to:

  • forward your enquiries from the email enquiry form to Advertisers;
  • run and improve the website and its services.

Anything you post or send to ITS WEB DESIGN – COL DIRECT, or to the sites it maintains, will be treated as non-confidential and non-proprietary. You take full responsibility for anything you post or send, and you allow Internet Trading Systems Ltd and its affiliates to edit, copy, publish and distribute it for any purpose.

Advertisers’ details

The address, location, email address and telephone number provided by Advertisers are held in an online database, which visitors can search to find properties in different locations across Cornwall. These details are a necessary part of how the site works, are removed from the database when a client stops advertising, and are not disclosed to any other third party.

Cookies

Cookies are small text files that a website saves in your browser. We keep their use to a minimum:

  • No tracking or advertising cookies. We do not use Google Analytics, advertising networks, social media tracking pixels or any other cookies to follow you around the web or build a profile of you.
  • Essential session cookie. Our web server may set a temporary session cookie (named ASPSESSIONID…) that helps pages and forms work correctly. It holds no personal information and is deleted when you close your browser.
  • Google Maps. Some pages show an embedded Google map (see below).

Google Maps cookies

Many of our property, town and area pages include a map supplied by Google Maps so you can see where a place is. The map is loaded directly from Google’s servers into the page, so when it appears your browser connects to Google, and Google may read or set its own cookies. Google says it uses these cookies for purposes such as remembering your preferences and settings, keeping its services secure and preventing fraud, and – depending on your Google account and ad settings – for advertising. If you are signed in to a Google account, Google may also link your use of the map to that account.

These are third-party cookies: they are set and controlled by Google, not by Cornwall Online. We do not receive any information from them and cannot see or change them. How Google uses them is explained in Google’s cookie policy and privacy policy, and you can manage your Google settings at myaccount.google.com.

If you would rather Google did not set cookies, you can block third-party cookies in your browser settings. The rest of the site will work normally, although the maps may not display or may ask you to sign in or accept cookies.

Our page view counters simply add one to a number stored on our own server each time a page is loaded – they do not use cookies and do not record who you are. Like all websites, our server and the services that supply our page styles and icons receive your IP address so they can send the page to your browser, but we do not use this to identify you.

You can block or delete cookies at any time in your web browser’s privacy settings. Blocking cookies will not stop you using the site, although embedded maps may not display.

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Terms for Advertisers

Any free listing is offered as a goodwill gesture (ex gratia). While we will consider the Advertiser’s wishes, the Company has the final decision on whether to include a listing and on its format and wording, and does not need the Advertiser’s approval.

The Company may, at its absolute discretion, omit, suspend or remove an advertisement at any time – for example, from a business that our staff feel is being run inappropriately, or that is the subject of complaints from people using the services it advertises. We will tell the Advertiser as soon as possible. If there is a complaint, we will do our best to mediate between the Third Party and the Advertiser and to hear a fair and honest account from each side before taking any action. If we use these rights, we will not be liable for any costs, claims, liabilities or damages as a result.

  • We are not responsible if an advertisement is not published or displayed as agreed because of strikes, lock-outs, fire, storm, flood, riot, explosion, power failure, breakdown or failure of systems or machinery, or any other event beyond our reasonable control.
  • Our liability for any breach of contract or in tort will never exceed the net annual price paid by the Advertiser for the advertisement.
  • We will never be liable, in contract or in tort, for any indirect or consequential loss suffered by the Advertiser – including, without limitation, loss of profit or damage to reputation or goodwill.
  • We take all reasonable care to avoid mistakes, but we do not accept liability for errors or omissions caused by third parties or sub-contractors, by inaccurate or ambiguous copy instructions, or by anything else beyond our reasonable control.

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Advert Subscription & Renewal

Adverts are renewed annually. By placing an advert with ITS WEB DESIGN – COL DIRECT you confirm that you have read and agree to these terms and conditions, and that you agree to the automatic renewal of your advert at the end of each subscription period, unless you have told us in writing that you no longer wish to continue.

We will contact you around 2 to 6 weeks before your renewal date to remind you that it is approaching. If you wish to cancel, simply let us know before the renewal date and we will arrange for your page to be removed at the end of the subscription.

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Using the Site

You may not systematically retrieve content from the site to create or compile, directly or indirectly, a collection, compilation, database or directory without prior written permission from ITS WEB DESIGN – COL DIRECT. You agree not to use robots, spiders, crawlers or other automated programs or devices to:

  1. continuously and automatically search or index any content, unless we have authorised it;
  2. harvest personal information from the site in order to send unsolicited or unauthorised material; or
  3. disrupt the working of the site.

If the site contains robot exclusion files or headers, you agree to honour them. Questions about whether a particular use is authorised, and requests for permission to publish, reproduce, distribute, display or adapt any content, should be sent to info@internet-trading.com.

Without the approval of ITS WEB DESIGN – COL DIRECT, you may not use the site to publish or distribute advertising, promotional material or solicitations to other users. For example (without limitation), you may not use the site to conduct any business, to solicit any activity that is prohibited by law, to recruit other users to other information services, or to download and redistribute public information or shareware for personal gain.

We reserve the right to charge for the use and reproduction of intellectual material taken from our website without prior written consent. Using such material will be taken as full agreement to the terms on this page.

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Security & Viruses

Although we work to high security standards and make every reasonable effort to keep the site free from viruses and program defects, we do not guarantee that our website or app is secure or free from bugs or viruses, and you should use your own virus protection software. No liability will attach to us, whether in contract, tort or otherwise, for any loss or damage arising from any computer virus, program defect or malfunction.

You must not misuse the service by knowingly introducing viruses, trojans, worms, logic bombs or other malicious or technologically harmful material, try to gain unauthorised access to our website, app, server or any connected computer or database, or attack the website with a denial-of-service or distributed denial-of-service attack. Doing so may be a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and co-operate with them, including by disclosing your identity, and your right to use the service will end immediately.

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Governing Law

If any legal action arises from accessing the information on this website, you agree that it will be governed by English law and dealt with only in the English courts.

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Changes & Contact

Cornwall Online may change or update this legal notice at any time without prior notice, so please check this page from time to time.

If you have any questions about this notice, please contact us or email info@cornwall-online.co.uk.

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